Patient Administration 11D25

The role of Patient Administration 11D25 is a critical position within the healthcare administration field, focusing on the coordination and management of patient information and records. This position requires a keen eye for detail, effective organizational skills, and the ability to work collaboratively in a fast-paced medical environment. As an integral part of the healthcare team, you will ensure that patient data is accurately recorded and maintained, facilitating efficient communication between medical staff and supporting the smooth operation of healthcare facilities. Your contributions will have a direct impact on patient care and organizational efficiency, making this role vital for overall healthcare service delivery.

Responsibilities

• Maintain and update patient records with accuracy to ensure data reliability and accessibility.
• Coordinate the scheduling of patient appointments, consultations, and follow-ups effectively.
• Assist in the processing and verification of medical claims and insurance documentation.
• Liaise with healthcare professionals to obtain and clarify medical information when necessary.
• Provide administrative support for clinical teams, ensuring smooth operation of services.
• Monitor and manage patient admission and discharge processes efficiently and accurately.
• Ensure compliance with health regulations and confidentiality requirements in handling patient data.
• Prepare and distribute accurate reports on patient administration activities and outcomes.
• Address and resolve patient inquiries and concerns with professionalism and empathy.
• Develop and implement patient administration policies and standard operating procedures.
• Collaborate with IT staff to implement and optimize electronic health record systems.
• Provide training and support to new administrative staff members as needed.

Requirements

• Bachelor's degree in healthcare administration, business administration, or a related field.
• Minimum of two years’ experience in a healthcare administration or similar role.
• Proficiency in using electronic health record systems and healthcare management software.
• Strong organizational skills with attention to detail and problem-solving abilities.
• Excellent communication and interpersonal skills for effective collaboration and patient interaction.
• Knowledge of healthcare regulations, patient confidentiality, and ethical standards.
• Ability to multitask, prioritize tasks, and work efficiently under pressure in a healthcare setting.