Operations Manager - Toys Store 19N25

We are looking for an experienced and dedicated Operations Manager to join our dynamic Toys Store 19N25. The ideal candidate will have a strong background in retail management with a focus on operational excellence. This is a pivotal role where you will be responsible for overseeing the entire store's operations, ensuring a smooth and efficient process that enhances the customer experience. As the Operations Manager, you will also lead a team of dedicated staff members, driving performance and productivity, while maintaining a fun and safe environment for both customers and employees. Your role will be crucial in aligning store processes with corporate strategies, optimizing resources, and implementing innovative solutions to stay ahead in the competitive toys retail market.

Responsibilities

• Oversee daily store operations to ensure efficiency and effectiveness in all processes.
• Manage and mentor store staff, fostering a positive and productive work environment.
• Develop and implement operational policies and procedures in alignment with company objectives.
• Monitor inventory levels and manage stock replenishment to meet consumer demands.
• Ensure compliance with health and safety regulations and company standards.
• Analyze sales reports and consumer trends to drive store profitability goals.
• Coordinate and execute promotional campaigns and in-store events as directed.
• Identify areas for improvement and make recommendations to senior management for operational efficiencies.
• Maintain strong customer service standards to enhance consumer satisfaction and loyalty.
• Manage vendor relationships to ensure timely product deliveries and quality standards.
• Prepare and manage budgets, controlling expenditures to optimize financial performance.
• Lead and participate in staff training sessions to elevate store operational expertise.

Requirements

• Bachelor's degree in business administration, retail management, or related field preferred.
• Proven experience in a retail setting with a focus on operational management.
• Strong leadership skills and the ability to inspire and manage a diverse team.
• Exceptional organizational skills and attention to detail for daily store operations.
• Excellent communication and interpersonal skills with a customer service focus.
• Ability to analyze complex operational issues and develop practical solutions effectively.
• Proficiency in inventory management software and retail business systems.