Jewellery Sales Executive (225-908)

A Jewellery Sales Executive plays a crucial role in customer experience and sales growth within the jewellery retail sector. This position involves engaging with clients, presenting a range of jewellery pieces, and ensuring that each customer receives personalized service to enhance their buying experience. A Jewellery Sales Executive must possess an in-depth knowledge of jewellery to guide customers in their purchasing decision effectively. Key qualities include excellent communication skills, a passion for luxury goods, and the drive to meet and exceed sales targets. The role requires a blend of artistic flair with the ability to manage and develop customer relationships, ensuring returns and customer satisfaction.

Responsibilities

• Provide impeccable customer service to enhance the overall buying experience.
• Utilize product knowledge to assist customers in making informed purchase choices.
• Achieve monthly and quarterly sales targets set by the management team.
• Maintain the storefront to reflect the luxury standards of the brand.
• Engage with customers to understand their needs and preferences thoroughly.
• Handle sales transactions using the POS system accurately and efficiently.
• Develop and maintain strong, loyal relationships with repeat clients.
• Stay informed about industry trends, new arrivals, and technological advancements.
• Assist in inventory management, including stock replenishment and audits.
• Coordinate with the marketing team for promotional displays and events.
• Provide after-sales support such as handling repairs and special orders.
• Contribute to team meetings to strategize sales techniques and promotions.

Requirements

• Previous experience in luxury retail or jewellery sales is preferred.
• Strong knowledge of gemstones, precious metals, and jewellery artistry.
• Exceptional interpersonal and communication skills, both verbal and written.
• Proven ability to meet and exceed individual and team sales targets.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Proficiency in using point of sale systems and inventory management software.
• Committed to continuous learning about jewellery products and sales techniques.