IT Coordinator 26O25

An IT Coordinator plays a crucial role within an organization by ensuring that all technology systems are functioning efficiently and effectively. At the core of their responsibilities, IT Coordinators ensure the smooth operation of computer systems, manage IT infrastructure, and provide end-user support to enhance productivity. They are responsible for diagnosing and troubleshooting technical issues, coordinating IT projects, and liaising between different departments and external vendors. The ideal candidate for this role would possess a robust understanding of IT systems, exhibit excellent problem-solving capabilities, and have a keen ability to manage multiple tasks simultaneously. This role is vital in maintaining an organization's technological framework, ensuring all IT resources are optimized and aligned with business goals.

Responsibilities

• Coordinate and implement IT systems, policies, and procedures across the organization.
• Monitor and maintain organization computer systems and networks to ensure optimal performance.
• Identify and resolve hardware, software, and network-related issues promptly.
• Prepare and deliver technical training for staff on new technologies and systems.
• Manage and oversee information technology and computer systems, ensuring data security.
• Collaborate with various departments to understand and meet their IT requirements.
• Plan and manage IT budgets, ensuring cost-effective and efficient technology solutions.
• Assist in the development and implementation of IT infrastructure projects and upgrades.
• Maintain accurate documentation of IT systems, processes, and user instructions.
• Provide technical support and guidance to end-users to solve IT-related issues.
• Liaise with vendors and service providers to secure the best service deals for IT services.
• Ensure compliance with IT policies, standards, and procedures according to industry regulations.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum of three years of experience in IT support or coordination roles.
• Excellent knowledge of IT systems, infrastructure, and best practices management.
• Strong analytical and problem-solving skills to resolve technical challenges quickly.
• Proficiency with network hardware and software, including troubleshooting techniques.
• Ability to manage multiple tasks efficiently under tight deadlines and prioritize needs.
• Excellent communication skills to convey technical information effectively to non-technical users.