IT Coordinator 24D25

An IT Coordinator is an essential part of any organization's technology department, serving as the bridge between technical experts and the rest of the company. By ensuring the seamless operation of IT systems and assisting staff with technical challenges, the IT Coordinator plays a critical role in maintaining productivity and operational efficiency. This position involves managing a wide range of IT tasks, from troubleshooting issues to managing software installations and updates. The IT Coordinator also often aids in the deployment of new technology solutions and coordinates communication between the IT department and other business units, ensuring alignment with organizational goals. This role requires excellent communication skills, technical knowledge, and the ability to multitask in a fast-paced environment.

Responsibilities

• Coordinate IT department projects, ensuring they align with business objectives.
• Manage company-wide IT helpdesk services to ensure timely support.
• Conduct regular system audits to assure data integrity and security.
• Assess and identify technology needs, proposing solutions to fulfill them.
• Oversee deployment of new hardware and software solutions in the organization.
• Liaise between IT teams, contractors, and management to facilitate communication.
• Develop and maintain IT policies to uphold data security and user privacy.
• Train and inform staff on IT policies and procedures to ensure compliance.
• Maintain accurate records of IT equipment inventory for all departments.
• Monitor network and infrastructure performance, addressing issues proactively.
• Assist with the management of IT budgets, tracking expenditures closely.
• Provide technical support and guidance on emerging technology trends to teams.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience as an IT Coordinator or similar role for at least two years.
• Strong understanding of IT systems, networks, and computer systems operations.
• Excellent troubleshooting, technical support, and problem-solving skills.
• Familiarity with a variety of operating systems and software applications.
• Outstanding organizational and time-management skills to multitask efficiently.
• Exceptional communication skills to effectively interact with non-technical staff.