Inside Sales Executive 16J25

As an Inside Sales Executive, you will play a pivotal role in driving the sales growth of our company by generating leads, nurturing client relationships, and closing sales remotely. Your main task will be to engage with prospective clients through various channels, including phone calls, emails, and social media, to understand their needs and present relevant solutions. You will collaborate closely with the marketing and product teams to align strategies and ensure customer satisfaction. Your ability to build rapport and maintain long-term relationships with clients will be crucial to your success. An in-depth understanding of our products and services will empower you to effectively convey value propositions and meet sales targets.

Responsibilities

• Develop and qualify leads through research, cold calling, and follow-up activities.
• Engage with potential clients to understand their requirements and provide solutions.
• Maintain detailed records of interactions and sales processes in CRM systems.
• Collaborate with marketing to implement strategies that attract new clients.
• Nurture relationships with existing clients to enhance customer loyalty and retention.
• Deliver presentations and product demonstrations to prospective clients remotely.
• Negotiate terms and close sales while meeting monthly and quarterly targets.
• Provide feedback to product teams regarding customer preferences and issues.
• Keep up to date with industry trends and competitors’ offerings.
• Aim to continuously improve sales techniques and results through training.
• Support and assist clients with any post-purchase enquiries or issues.
• Communicate effectively with team members to ensure cohesive sales strategies.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in an inside sales or similar customer service role.
• Excellent communication and interpersonal skills for effective client interaction.
• Strong organizational abilities and attention to detail, especially in CRM usage.
• Ability to work independently and manage time efficiently to meet sales goals.
• Proficiency in Microsoft Office Suite and familiarity with sales software.
• Strong analytical skills to understand and predict client needs and behavior.