E-Commerce Executive 18J25

An E-Commerce Executive plays a pivotal role in driving the growth and success of online sales and customer engagement. This position is geared towards individuals with a strong understanding of digital marketplaces, online trends, and e-commerce platforms. The E-Commerce Executive will develop, implement, and manage marketing strategies to maximize the company's digital sales and overall presence. They are responsible for analyzing market trends, managing website content, and coordinating with cross-functional teams to optimize the customer experience. With a focus on maintaining customer satisfaction and loyalty, the E-Commerce Executive must also track sales data, make forecasts, and report on performance metrics regularly. This role demands proactive problem-solving skills, an analytical mind, and an ability to thrive in a fast-paced environment.

Responsibilities

• Develop and implement strategies to increase online sales and traffic.
• Manage day-to-day operations of the e-commerce platform and website.
• Monitor website performance and analyze data to improve sales conversions.
• Collaborate with marketing teams to align digital campaigns with business goals.
• Ensure high levels of customer satisfaction through effective communication and service.
• Oversee the listing of products to ensure accuracy and attractiveness.
• Coordinate with logistics teams to ensure efficient product delivery and inventory management.
• Utilize SEO best practices to enhance website visibility and rankings.
• Stay updated with market trends and competitor strategies to maintain an edge.
• Prepare and present reports on sales performance and online activities to management.
• Work with IT teams to troubleshoot and address any e-commerce technical issues.
• Identify opportunities for cost reduction and the improvement of value propositions.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field required.
• At least two years of experience in e-commerce or digital marketing.
• Proficiency in e-commerce platforms such as Shopify, Magento, or WooCommerce.
• Strong understanding of SEO, SEM, and analytics tools like Google Analytics.
• Exceptional planning, organizational, and project management skills.
• Excellent written and verbal communication skills to interact with stakeholders.
• Ability to work collaboratively and effectively in a dynamic team environment.