Business Support - Client Reporting 21O25

The Business Support - Client Reporting professional is a crucial part of any organization that relies on providing accurate and timely information to its clients. This position serves as the linchpin for integrating data analysis with customer relations, ensuring clients receive the necessary insights to drive their business decisions. The role involves not only generating reports but also refining them to meet client specifications and reacting swiftly to any inquiries. Analysts in this role are responsible for conducting comprehensive data reviews, designing insightful visualizations, and offering actionable recommendations. The ideal candidate will possess meticulous attention to detail, advanced proficiency in data management software, and strong communication skills, allowing them to interpret complex data and provide clear, cohesive reporting solutions that align with client expectations. If you are strategic, client-focused, and ready to make a measurable impact on client relations through your reporting expertise, this opportunity is tailored for you. Join our dynamic team and be at the forefront of client success and experience.

Responsibilities

• Analyze client data sets to provide comprehensive reporting solutions.
• Ensure all client reports are produced with consistent accuracy and timeliness.
• Collaborate with internal teams to refine reporting methodologies as required.
• Utilize advanced software tools for data mining and report generation.
• Liaise with clients to interpret and solve reporting-related queries effectively.
• Maintain up-to-date knowledge of industry trends affecting client reporting.
• Lead initiatives to improve report quality and automation consistency.
• Develop visualization techniques to enhance clarity of complex data sets.
• Aid in audits by providing clear, detailed reporting documentation as needed.
• Mentor junior team members to enhance their reporting competencies.
• Ensure compliance with data privacy regulations in all reporting activities.
• Monitor feedback mechanisms to continuously improve client satisfaction.

Requirements

• Bachelor’s degree in Business, Finance, IT, or related field preferred.
• Minimum of 3 years experience in client reporting or a related role.
• Proficiency with data analysis tools such as Excel, SQL, or Tableau.
• Strong analytical skills with the ability to handle complex data sets.
• Excellent verbal and written communication skills for diverse audiences.
• Demonstrated ability to manage time and prioritize tasks effectively.
• Experience with CRM systems and client data management is advantageous.