Assistant IT Manager 17N25

As an Assistant IT Manager, you will play a pivotal role in supporting the technological needs of our organization. You will work closely with the IT Manager to oversee and manage the IT department, ensuring the seamless operation of IT services and supporting infrastructure. This role requires a proactive and strategic thinker who can manage complex projects while maintaining day-to-day operations. Your ability to lead a team, implement IT systems, and solve technology-related problems will be crucial in driving the success of IT initiatives. An ideal candidate is an innovative problem-solver with excellent interpersonal skills, committed to leveraging technology to improve business processes and user experiences.

Responsibilities

• Assist the IT Manager in planning and executing IT-related projects efficiently.
• Oversee daily operations of the IT department and ensure system functionality.
• Help manage and prioritize the support needs of users within the organization.
• Coordinate the installation and configuration of hardware and software systems.
• Supervise the maintenance of IT equipment and services to ensure reliability.
• Ensure compliance with data protection regulations and policies consistently.
• Evaluate and recommend new technology solutions to enhance business operations.
• Manage vendor relationships and contracts for IT-related products and services.
• Participate in budget planning and monitor expenses to align with financial goals.
• Provide technical support and troubleshooting advice to resolve IT issues promptly.
• Collaborate with teams to implement effective cybersecurity strategies and practices.
• Assist in creating and updating IT documentation and disaster recovery plans.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum of three years of experience in IT management or support roles.
• Strong knowledge of IT systems, software applications, and network infrastructure.
• Proven experience with project management and system deployment practices.
• Excellent problem-solving skills and ability to manage high-pressure situations.
• Demonstrated skills in team leadership and effective communication with stakeholders.
• Understanding of cybersecurity best practices and regulatory compliance requirements.