Assistant IT Manager 11J25

The Assistant IT Manager plays a critical role in supporting the IT Manager and overseeing the daily operations of the IT department. This position involves managing IT projects, coordinating with internal departments, and ensuring the smooth operation of the organization's IT systems. The Assistant IT Manager assists in implementing IT strategies to meet the organization's goals, provides technical support to staff, and collaborates with cross-functional teams to enhance technological efficiency and innovation. This role requires a proactive problem-solver with excellent leadership qualities who can maintain up-to-date knowledge of technological trends and solutions. The candidate should have a strong foundation in IT management principles and demonstrate the ability to work effectively in a fast-paced environment.

Responsibilities

• Assist in managing and overseeing daily operations of the IT department.
• Support the IT Manager in implementing and updating IT policies and practices.
• Coordinate IT-related projects with internal departments to ensure timely completion.
• Provide technical support and guidance to staff to resolve IT-related issues.
• Collaborate with vendors to purchase and maintain IT hardware and software.
• Monitor and manage IT budgets, ensuring efficient allocation of resources.
• Ensure network security by overseeing the deployment of security measures.
• Develop and maintain IT documentation, including policies, procedures, and manuals.
• Train staff on new technologies and improve overall IT literacy in the company.
• Manage user accounts and access levels to maintain data security and privacy.
• Coordinate disaster recovery plans and backup solutions to prevent data loss.
• Keep up with technological advancements to suggest upgrades and improvements.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in IT management or a related technical role is essential.
• Strong knowledge of IT systems, networks, and appropriate software.
• Excellent leadership abilities with strong organizational skills required.
• Ability to manage multiple projects and meet deadlines under pressure.
• Excellent problem-solving skills and an analytical approach to technical issues.
• Strong communication skills to effectively liaise with vendors and staff.
• Familiarity with data protection legislation and measures is necessary.
• Experience in managing budgets and understanding financial processes in IT.
• Certifications such as ITIL, CompTIA, or similar are considered an advantage.