Telesales Executive 26O25

The Telesales Executive is a pivotal role within our dynamic sales team, primarily focused on driving revenue through strategic outbound sales calls. This position demands an individual who is both passionate about sales and adept at navigating a fast-paced environment. The successful candidate will engage with potential customers over the phone to understand their needs, convey the benefits of our products or services, and close sales efficiently. With excellent communication skills and a knack for persuasion, the Telesales Executive will play an essential role in expanding our customer base and maximizing sales opportunities. This role offers a unique opportunity to develop sales expertise and contribute significantly to our company's growth strategy.

Responsibilities

• Conduct outbound sales calls to potential and existing customers to meet sales targets.
• Identify customer needs and effectively present and recommend suitable products.
• Maintain a thorough understanding of the company’s products and services.
• Build and maintain strong customer relationships for future sales potential.
• Document all customer interactions and update sales information databases regularly.
• Follow up on leads promptly to ensure high conversion rates and customer satisfaction.
• Collaborate with the sales team to strategize and improve overall sales performance.
• Provide outstanding customer service by addressing customer inquiries and concerns.
• Participate in training programs to enhance product knowledge and sales technique.
• Analyze sales performance metrics to optimize sales techniques and strategies.
• Ensure compliance with company policies, procedures, and ethical standards.
• Report regularly to sales manager on sales activities, pipeline, and performance.

Requirements

• Proven experience in telesales, telemarketing, or a similar sales role required.
• Exceptional verbal communication and interpersonal skills are essential.
• Ability to handle challenging sales environments with resilience and determination.
• Strong problem-solving skills and the ability to think quickly on your feet.
• Familiarity with CRM systems and demonstrating proficiency in sales software.
• High school diploma or equivalent; a degree in business is preferred.
• Results-driven with a proven track record of achieving or exceeding sales targets.
• Organized, self-motivated, and capable of working independently or within a team.