Telemarketing Executive 02J26

Are you a persuasive communicator with a flair for customer interaction? Join our dynamic team as a Telemarketing Executive, where your primary role will involve fostering relationships and promoting our services. As a Telemarketing Executive, you will play a pivotal role in our sales strategy by reaching out to potential and existing customers to offer them our innovative products and services. You will work predominantly over the phone, utilizing your exceptional communication skills to address customer inquiries, resolve issues, and provide information on our offerings. The ideal candidate is proactive, has a competitive spirit, and possesses the ability to turn leads into long-term clients. Your contributions will directly impact our company's growth by driving sales and expanding our customer base, ensuring that we maintain a leading edge in the industry.

Responsibilities

• Conduct outbound calls to prospective clients to introduce our services effectively.
• Maintain a database of prospective and current customers for follow-up activities.
• Identify client needs and suggest appropriate products or services to meet their requirements.
• Follow-up on leads and convert them into confirmed sales opportunities.
• Generate and qualify leads accurately to help bolster sales pipeline.
• Manage customer relationships and maintain strong client satisfaction levels.
• Collaborate with the sales team to develop effective sales strategies and techniques.
• Provide weekly updates regarding performance metrics and sales achievements to management.
• Handle customer objections and concerns with a calm and effective manner.
• Keep detailed records of customer interactions, transactions, and complaints for future reference.
• Attend regular training sessions to improve product knowledge and selling skills.
• Contribute to team goals by accomplishing related results as needed.

Requirements

• Proven experience in telemarketing or related sales roles for effective performance.
• Exceptional verbal and written communication skills to engage customers clearly.
• Ability to handle rejection while maintaining a professional demeanour on calls.
• Strong organizational skills with attention to detail for data management.
• Excellent problem-solving abilities to address customer concerns efficiently.
• Ability to work in a fast-paced environment while achieving sales targets consistently.
• Familiarity with CRM software and telemarketing tools for recording keeping.