Telecalling Executive – Real Estate 04D25

The Telecalling Executive in the Real Estate sector plays an integral role in the sales and customer service departments. This position requires an individual with excellent communication skills who can efficiently manage and navigate various client interactions. The primary responsibilities include reaching out to potential clients, providing detailed information about real estate properties, handling inquiries, and setting up appointments for property visits. The executive is expected to create a positive first impression of the real estate firm and assist in converting leads into sales. A successful candidate will have a persuasive yet friendly attitude, a clear understanding of real estate products, and the ability to work in a target-driven environment. With rapid industry growth and high demand for skilled professionals, this role offers opportunities for career advancement and personal development in the real estate domain.

Responsibilities

• Make daily outbound calls to prospective clients for real estate opportunities.
• Answer telefons and respond to inquiries related to property listings and services.
• Maintain a thorough understanding of current real estate market trends.
• Effectively explain property information and benefits to customers over the phone.
• Schedule appointments for property visits and follow-up with clients post-visit.
• Update customer information databases with accurate client interaction details.
• Meet daily, weekly, and monthly targets for outbound calls and lead generation.
• Coordinate with sales and marketing teams to optimize communication strategies.
• Identify and escalate priority issues to the sales team when necessary.
• Maintain a positive and professional demeanor when dealing with clients.
• Assist in developing scripts and call guidelines to improve client engagement.
• Participate in regular training sessions and workshops to enhance telecalling skills.

Requirements

• High school diploma or equivalent qualification; college degree preferred.
• Proven experience in telecalling or customer service, preferably in real estate.
• Exceptional verbal communication skills in English and local languages.
• Ability to handle stressful situations and solve issues calmly.
• Proficiency in using CRM software and telephonic communication tools.
• Strong understanding of the real estate market and industry practices.
• Goal-oriented with the ability to meet outreach and lead generation targets.