Team Leader – Inside Sales 21N25

We are seeking an experienced and dynamic Team Leader for our Inside Sales department. The ideal candidate will be responsible for leading a team of sales professionals, focusing on driving results and achieving sales targets. This role requires a strategic thinker who can understand market trends and customer needs, adapting strategies to maximize sales opportunities. The Team Leader will work closely with upper management to develop and implement sales plans while fostering a motivating and energetic work environment. If you have a passion for sales and leadership, and you strive to lead a high-performing team towards success, we invite you to apply for this challenging yet rewarding position.

Responsibilities

• Lead and manage a team of inside sales representatives with a focus on achievement.
• Develop and implement effective sales strategies and plans to meet targets.
• Monitor team performance and provide guidance to ensure success in individual goals.
• Organize regular meetings to review performance metrics and sales results.
• Train new sales representatives and provide ongoing support and mentorship.
• Analyze market trends to identify potential opportunities and threats for the team.
• Collaborate with the marketing department to align sales and marketing goals.
• Prepare and present sales reports to upper management with detailed analysis.
• Foster an environment of teamwork, collaboration, and open communication.
• Handle customer inquiries, resolve issues, and ensure high customer satisfaction.
• Implement sales training programs to enhance the team's skills and effectiveness.
• Engage in regular follow-ups with clients to maintain and grow business relationships.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field is preferred.
• A minimum of 3-5 years experience in inside sales, with a leadership role preferred.
• Strong understanding of sales performance metrics and data analysis techniques.
• Exceptional leadership and team management skills with a coaching mindset.
• Excellent communication, negotiation, and relationship-building skills a must.
• Proven ability to drive the sales process from plan to close successfully.
• Proficiency with CRM software and sales tracking tools is essential for this role.