Sales Support Specialist 08F25

A Sales Support Specialist plays a crucial role in assisting the sales team by handling administrative tasks, allowing the sales team to focus on selling and closing deals. You will be the backbone of the sales department, ensuring that all sales orders are processed efficiently and customer queries are dealt with promptly. This position requires excellent organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. You will interact with various departments such as logistics, marketing, and finance to ensure that the entire sales process is seamless and customer satisfaction is maximized. A successful Sales Support Specialist demonstrates strong communication skills and provides outstanding support that contributes to the sales team's overall success.

Responsibilities

• Coordinate and process sales orders with accuracy and timeliness.
• Assist in preparing and updating sales-related presentations and reports.
• Manage and update customer records and sales databases diligently.
• Handle customer inquiries and direct them to appropriate departments as needed.
• Support the sales team in customer meetings by organizing necessary materials.
• Collaborate with logistics to ensure timely product delivery for all sales orders.
• Maintain communication with other departments to ensure smooth sales operations.
• Monitor sales trends and report findings to the sales management team.
• Prepare sales metrics and present data to support decision-making processes.
• Assist in resolving any arising issues in the sales process swiftly.
• Conduct research to identify potential sales leads and opportunities.
• Contribute to the development of promotional strategies to boost sales activities.

Requirements

• Bachelor’s degree in Business Administration, Sales, or a related field.
• Proven experience in sales operations or a similar administrative role.
• Strong attention to detail with excellent organizational skills required.
• Outstanding communication and interpersonal abilities essential for this role.
• Proficiency in Microsoft Office, particularly Excel, and CRM software.
• Ability to multitask and work efficiently in a fast-paced environment.
• Knowledge of sales principles and customer service practices highly valued.