Pharmacy Assistant (225-908)

A Pharmacy Assistant plays a crucial role in supporting pharmacists to ensure the smooth operation of a pharmacy. They are responsible for various tasks, including helping customers with their prescriptions, organizing inventory, and managing clerical duties. Pharmacy Assistants must possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment. They provide excellent customer service by helping customers understand their medications and answer any questions they may have. Additionally, they play an essential part in maintaining pharmacy records, ensuring that all procedures comply with regulations and standards. Their role is vital in ensuring that the pharmacy provides timely and efficient service to the community it serves.

Responsibilities

• Assist pharmacists with packaging and labeling prescription medications accurately.
• Provide excellent customer service by answering queries and guiding customers.
• Organize and maintain the cleanliness of the pharmacy and medication areas.
• Restock shelves and manage inventory, ensuring adequate supply of medications.
• Process and complete register transactions efficiently, ensuring accurate money handling.
• Ensure proper storage conditions of drugs by monitoring temperature and humidity levels.
• Help maintain pharmacy records and documentation in line with regulatory requirements.
• Assist with prescription transactions and resolve any insurance-related issues.
• Answer phone calls and handle customer inquiries with professionalism and courtesy.
• Prepare and fill customer medications under the direct supervision of a pharmacist.
• Conduct routine clerical tasks, such as filing, data entry, and record maintenance.
• Support inventory audits and update the pharmacy management system when necessary.

Requirements

• High school diploma or equivalent education is required for this position.
• Previous experience as a pharmacy assistant or in a retail setting is preferred.
• Strong communication skills to provide exceptional customer service daily.
• Basic math skills needed to manage financial transactions and prescription counts.
• Attention to detail is crucial for maintaining pharmacy records and accuracy.
• Ability to work under the supervision of a licensed pharmacist effectively.
• Familiarity with pharmacy software and general computer literacy is advantageous.