Online Sales Coordinator 05F25

The Online Sales Coordinator is a key role within our sales and marketing team, responsible for managing and driving online sales operations. This position requires a strategic thinker with a passion for e-commerce, who can effectively coordinate online sales activities, enhance customer engagement, and support the sales team with their online goals. As an Online Sales Coordinator, you will be tasked with monitoring online sales trends, optimizing online product listings, and implementing effective online marketing strategies. You will serve as a crucial link between customers and the company, ensuring that online sales channels are running smoothly and efficiently to maximize revenue generation. The ideal candidate will possess strong analytical skills, experience with e-commerce platforms, and the ability to work collaboratively across various departments.

Responsibilities

• Manage and coordinate the online sales activities to maximize revenue opportunities.
• Analyze sales data to identify market trends and growth opportunities online.
• Monitor and optimize product listings on all e-commerce platforms regularly.
• Collaborate with the marketing team to implement effective digital campaigns.
• Maintain and update the e-commerce website with current promotions and products.
• Develop strong relationships with online customers to maintain a loyal customer base.
• Handle customer queries and complaints promptly through online sales channels.
• Coordinate with the logistics team to ensure timely delivery of online orders.
• Provide regular performance reports on online sales activities to the sales manager.
• Work collaboratively with the product team to ensure optimal inventory management.
• Stay informed about the latest e-commerce trends and technologies to improve sales.
• Ensure adherence to company policies and regulations in all online sales operations.

Requirements

• Bachelor’s degree in Business, Marketing, or related field is preferred.
• Proven experience in e-commerce or online sales coordination is essential.
• Strong understanding of online sales platforms and digital marketing strategies.
• Excellent communication and interpersonal skills to liaise with diverse stakeholders.
• Ability to analyze sales metrics and apply strategic improvements effectively.
• Proficient in using various e-commerce management tools and software.
• Strong organizational skills with the ability to manage multiple tasks efficiently.