Inside Sales Representative 12N25

As an Inside Sales Representative, you will play a critical role in driving revenue generation from within the company. You will be responsible for reaching out to potential customers, understanding their needs, and presenting appropriate product offerings to help meet their business objectives. Working closely with the sales and marketing teams, you will identify sales opportunities and nurture leads through the sales pipeline to close. This role requires a proactive approach, excellent communication skills, and the ability to understand and leverage customer insights. The ideal candidate will be result-oriented, with a passion for sales and a deep understanding of the products and services offered by the company. You will need to stay updated with industry trends and competitors to effectively position and sell our products.

Responsibilities

• Identify and reach out to potential clients through phone calls and emails.
• Develop a comprehensive understanding of our product features and benefits.
• Qualify leads generated through inbound and outbound channels promptly.
• Maintain detailed records of customer interactions and sales activity in CRM tools.
• Collaborate closely with the marketing team to align sales strategies and campaigns.
• Present and demonstrate products over the phone, and via video calls effectively.
• Build strong relationships with clients to encourage repeat and referral business.
• Negotiate pricing and terms to close deals successfully and meet sales targets.
• Handle customer queries and resolve any issues to boost customer satisfaction.
• Continuously improve sales techniques and stay updated on product knowledge.
• Participate in training sessions to enhance sales and product knowledge.
• Provide feedback to the product development team on customer needs and trends.

Requirements

• Bachelor’s degree in Business, Marketing, or relevant field preferred.
• Proven experience in a sales role, preferably in an inside sales environment.
• Excellent verbal and written communication skills are essential.
• Strong analytical skills to assess sales data and trends effectively.
• Ability to work independently and meet tight deadlines consistently.
• Familiarity with CRM software and sales tracking tools is advantageous.
• Demonstrated success in handling multiple client accounts concurrently.
• Positive attitude and willingness to work collaboratively with team members.