Front Desk Receptionist (225-929)

The Front Desk Receptionist is a pivotal role within our organization, serving as the first point of contact for clients, visitors, and employees. As the face of our company, the receptionist is responsible for creating a warm and welcoming environment. The ideal candidate will possess excellent communication abilities, a friendly demeanor, and a high degree of professionalism. They must be organized and capable of managing multiple tasks simultaneously. This role involves handling inquiries, managing incoming calls, and coordinating meeting appointments efficiently. We value a proactive attitude and the ability to remain composed under pressure. Join our team and help create a positive first impression and contribute to our organization's smooth operation.

Responsibilities

• Greet and welcome all visitors with a professional and friendly demeanor.
• Answer and direct phone calls to the appropriate departments promptly.
• Maintain a clean and organized reception area at all times.
• Manage scheduling and coordinate meetings for various staff members.
• Keep track of office supplies inventory and order new stock as needed.
• Assist in administrative tasks such as data entry and filing documents.
• Respond to general inquiries from visitors and clients efficiently.
• Schedule and manage conference room bookings for team meetings.
• Provide support to the administrative team on varied office functions.
• Ensure all security protocols are followed for visitor admissions.
• Receive, sort, and distribute incoming mail and parcels to staff.
• Monitor visitor access and issue badges when necessary.

Requirements

• High school diploma or equivalent educational qualification required.
• Proven experience as a receptionist or in a customer service role.
• Excellent verbal and written communication skills are mandatory.
• Proficiency with Microsoft Office Suite and office equipment management.
• Strong organizational skills and ability to manage multiple tasks.
• Exceptional customer service skills and a positive attitude.
• Ability to maintain confidentiality and handle sensitive information responsibly.