Front Desk Receptionist 19D25

The Front Desk Receptionist plays a pivotal role as the first point of contact for clients, visitors, and guests within an organization. This position requires a friendly and professional demeanor, exceptional communication skills, and the ability to manage multiple tasks simultaneously. As a vital conduit of information, the Front Desk Receptionist ensures that all guests are provided with accurate and timely assistance. They must maintain an organized and welcoming reception area, handle inquiries efficiently, and assist in administrative tasks to support departmental operations. This role demands a blend of people skills, time management abilities, and office administration proficiency to create a seamless experience for all who engage with the organization.

Responsibilities

• Greet visitors and guests with a positive and welcoming attitude.
• Answer and direct phone calls to the appropriate departments or persons.
• Manage incoming and outgoing mail, packages, and deliveries effectively.
• Maintain a presentable and organized reception area for optimal impression.
• Coordinate with building management for visitor access and security protocols.
• Assist with scheduling appointments and meetings for staff and executives.
• Provide accurate information in-person and via phone/email to inquiries.
• Execute light administrative duties, such as filing, data entry, and copying.
• Monitor and replenish office and kitchen supplies regularly.
• Support staff with venue preparation and visitor arrangements for events.
• Maintain confidentiality and safeguard sensitive company information at all times.
• Collaborate with the administrative team to enhance office efficiency and support.

Requirements

• High school diploma or equivalent educational qualification required.
• Previous experience in a receptionist or customer service role is advantageous.
• Exceptional written and verbal communication skills are non-negotiable.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong organizational abilities with keen attention to detail required.
• Ability to work independently and manage multiple priorities effectively.
• Friendly and approachable personality with a professional appearance.