Computer Lab In-charge (225-1010)

The Computer Lab In-charge plays a critical role in managing and maintaining computer laboratories within educational institutions or organizations. This position is responsible for ensuring the smooth operation of all computer lab facilities, which includes hardware, software, and networking. The role involves technical support, inventory management, and providing assistance to lab users to facilitate their understanding and usage of computer resources. The Computer Lab In-charge needs to stay informed about the latest technological advancements and continuously work to improve the laboratory environment for optimal learning and usage. This position demands a skilled individual with a blend of technical expertise, administrative capability, and excellent communication skills to liaise with students, staff, and technical personnel effectively.

Responsibilities

• Oversee day-to-day computer lab operations, including supervising access and usage.
• Maintain all lab equipment, ensuring functionality and performance standards.
• Manage software installation, updates, and troubleshooting of technical issues.
• Monitor security protocols to protect information and equipment integrity.
• Coordinate with IT department for network configuration and maintenance.
• Conduct regular inventory checks and manage supplies and resources efficiently.
• Provide technical support and assistance to students and staff using the lab.
• Develop and implement policies and procedures for lab efficiency and safety.
• Schedule and oversee booking of the lab for classes and special events.
• Facilitate training sessions to educate users on new technologies and software.
• Prepare reports on lab usage, issues, and resource requirements to management.
• Ensure lab environment is conducive for learning, clean, and well-organized.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of two years' experience in computer lab management or similar role.
• Strong technical skills with proficiency in hardware and software troubleshooting.
• Excellent organizational skills to manage multiple tasks and priorities effectively.
• Proficiency with various operating systems, computer applications, and networking.
• Exceptional communication skills to provide clear guidance and support to users.
• Ability to work independently and collaboratively within a team environment.