Telesales Representative 19O25

As a Telesales Representative, you will play a pivotal role in driving the sales growth of our products and services. This position requires individuals who are energetic, persuasive, and capable of understanding customer needs and matching them with our offerings. You will spend much of your time making outbound calls to prospective clients, engaging them with our products, and closing sales deals. Your primary goal is to achieve and exceed set sales targets by managing leads efficiently and maintaining a positive relationship with customers. If you possess excellent communication skills and have a knack for sales, this may be the perfect opportunity to advance your career in a dynamic and rewarding environment.

Responsibilities

• Make a high volume of outbound sales calls daily to prospective customers.
• Develop and maintain strong relationships with new and existing clients.
• Identify potential customers and convert leads into successful sales opportunities.
• Communicate product benefits clearly and articulate the value to prospective clients.
• Conduct follow-up communications to confirm and ensure customer satisfaction post-purchase.
• Record customer interactions and sales activities accurately in the CRM system.
• Achieve and exceed monthly sales targets and key performance indicators (KPIs).
• Collaborate with sales team members to share best practices and strategies.
• Address customer inquiries and resolve any issues promptly and professionally.
• Keep up-to-date with new product information, pricing, and sales promotions.
• Participate in sales training sessions and continuous professional development activities.
• Provide feedback to the management team on market trends and customer needs.

Requirements

• Proven experience as a telesales representative or other sales/customer service role.
• Excellent verbal communication skills and a persuasive demeanor.
• Ability to learn about products and services and describe/explain them to prospects.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• Strong organizational skills and attention to detail in managing calls and recording data.
• Proficiency in using computers and using CRM software to track customer information.
• High school diploma; additional qualifications in sales or marketing will be a plus.
• Self-motivation and a results-driven approach to meet and exceed sales targets.