Store Executive 29D25

A Store Executive is a vital position within any retail or supply chain operation, responsible for the overall management and smooth functioning of a store's operations. The role involves overseeing inventory, ensuring customer satisfaction, managing staff, and implementing store policies and procedures. The Store Executive plays a crucial role in driving sales success, developing marketing strategies, and maintaining an excellent visual appeal of the store further enhancing customer experience. As a key managerial position, it requires strong leadership skills, excellent communication abilities, and a comprehensive understanding of retail operations. The ability to multitask, attention to detail, and proactive problem-solving are also essential traits. This role reports directly to higher management and is instrumental in achieving the store's revenue and growth targets.

Responsibilities

• Oversee the day-to-day operations, ensuring store's operational efficiency.
• Manage inventory levels to prevent stockouts and overstock situations effectively.
• Coordinate with suppliers and vendors for timely replenishment of stock.
• Ensure high levels of customer satisfaction through excellent service delivery.
• Develop and implement effective strategies to boost store sales and revenue.
• Supervise and motivate staff to perform their duties and meet store objectives.
• Handle customer complaints and queries professionally to achieve positive outcomes.
• Ensure the store meets legal, safety, health, and operational guidelines consistently.
• Implement visual merchandising strategies to enhance store layout and presentation.
• Prepare and present detailed financial and operational reports to senior management.
• Conduct regular store audits to ensure compliance with company policies and standards.
• Facilitate staff training and development programs to enhance team skills and performance.

Requirements

• Bachelor’s degree in Business Administration, Retail Management or related field preferred.
• Proven experience as a Store Executive or relevant role in retail management.
• Exceptional organizational and multitasking skills to manage store operations seamlessly.
• Strong leadership abilities with a focus on employee motivation and development.
• Excellent communication and interpersonal skills for handling diverse customer needs.
• High level of professionalism, ethics, and integrity in handling store operations.
• Proficiency in using store management software and MS Office applications effectively.