Sales Executive (Retail) 29D25

As a Sales Executive in the Retail sector, you will play a pivotal role in driving business growth and enhancing customer satisfaction. You will engage with customers to understand their needs, offer expert advice on products, and ensure a satisfying shopping experience. Your role will demand excellent communication, negotiation, and interpersonal skills, as well as the ability to handle customer queries efficiently. You'll be at the forefront, driving sales through effective product promotion and building strong customer relationships. This position requires a proactive attitude to meet sales targets and strategize for continuous improvement. If you are passionate about sales and customer service, and seek a dynamic and rewarding environment, this could be the perfect opportunity for you.

Responsibilities

• Connect with potential and existing customers to understand their retail needs and preferences.
• Promote and sell retail products to achieve and exceed sales targets consistently.
• Develop and maintain strong product knowledge to provide accurate information to customers.
• Prepare and present sales proposals and presentations to potential customers and stakeholders.
• Continuously update and maintain a customer database for future follow-ups and marketing campaigns.
• Handle customer inquiries and complaints with professionalism and ensure a high level of customer satisfaction.
• Collaborate with the marketing team to develop promotional strategies to boost sales.
• Analyze sales data to inform strategy and identify areas for improvement in sales approaches.
• Participate in regular team meetings to discuss sales goals, achievements, and strategies.
• Stay up to date with industry trends and competitor activities to adapt sales strategies accordingly.
• Negotiate contracts and terms with clients to ensure mutually beneficial agreements.
• Prepare regular sales reports to provide clear insights into sales performance and market trends.

Requirements

• Proven experience as a Sales Executive or relevant role in retail sales.
• Strong proficiency in MS Office and CRM software knowledge is advantageous.
• Strong understanding of sales principles and customer service practices.
• Excellent communication and interpersonal skills with the ability to build relationships.
• Demonstrated ability to meet and exceed sales targets consistently.
• Ability to handle multiple priorities and manage time effectively in a high-paced environment.
• Strong negotiation skills with a problem-solving attitude.
• High school diploma or equivalent; additional qualifications in sales or marketing are a plus.