Sales Executive (Retail) (225-909)

The Sales Executive (Retail) plays a pivotal role within the retail environment, driving sales through exceptional customer service and strong product knowledge. This position demands a dynamic individual who can engage customers, identify their needs, and encourage product purchases tailored to their preferences. The Sales Executive must stay abreast of the latest retail trends and have the ability to translate them into sales strategies. An energetic and goal-driven mindset is essential for this role, as success is directly measured by the ability to meet and exceed sales targets. As an essential link between the consumers and the business, this role calls for excellent communication skills, a passion for sales, and the ability to work effectively within a team setting to achieve organizational objectives. This position not only involves direct sales but also encompasses visual merchandising and inventory management, affecting the overall customer experience.

Responsibilities

• Engage customers with strong product knowledge and provide exceptional service.
• Achieve and surpass sales targets through strategic sales methods.
• Collaborate with the sales team to optimize retail space for maximum sales.
• Maintain up-to-date knowledge of products and ongoing retail promotions.
• Adapt to customer needs and recommend suitable product solutions.
• Conduct customer feedback sessions to enhance service and product offerings.
• Participate in store merchandising initiatives to maintain a visually appealing space.
• Monitor inventory levels to prevent product shortages or overstock situations.
• Assist in preparing sales reports and identify trends or areas for improvement.
• Ensure accurate pricing and sign placements for promotions and discounts.
• Build and maintain long-term relationships with customers to drive repeat business.
• Address customer inquiries and resolve complaints to achieve customer satisfaction.

Requirements

• Proven experience as a sales executive or relevant role in retail.
• Exceptional communication and interpersonal skills are necessary.
• Demonstrable ability to achieve and exceed sales targets consistently.
• Solid knowledge of basic business and sales techniques required.
• Proficiency in using retail management systems or CRM software.
• Strong problem-solving skills and ability to handle challenging customer situations.
• Availability to work flexible hours, including weekends and holidays.