Sales and Customer Engagement 22J25

Join our dynamic team as a Sales and Customer Engagement Specialist, where you will play a crucial role in driving our business success through targeted sales strategies and exceptional customer interactions. In this position, you will be responsible for identifying prospective clients, understanding their needs, and proposing effective solutions that align with our company’s offerings. Your ability to build strong relationships, coupled with your passion for delivering exceptional customer service, will set you apart in this vibrant working environment. You will work closely with various departments to ensure customer satisfaction and retention while actively contributing to the team’s sales targets and business goals. If you are, motivated, adaptable, and an excellent communicator, we would love to hear from you.

Responsibilities

• Identify and pursue sales leads through customer interaction and market research.
• Develop effective sales strategies to increase company sales and market share.
• Conduct presentations and product demonstrations to potential clients effectively.
• Engage with customers to identify needs and provide appropriate solutions.
• Build and maintain strong relationships with new and existing clients.
• Coordinate with internal departments to ensure seamless service delivery.
• Regularly update customer information and sales activities in the CRM system.
• Monitor customer preferences to determine focus areas for marketing efforts.
• Prepare and deliver sales proposals and negotiate deals to close sales.
• Follow up with customers post-sale to ensure satisfaction and address concerns.
• Contribute to developing promotional and marketing materials for campaigns.
• Analyze sales data to identify trends and opportunities for growth and improvement.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field is preferred.
• Proven experience in sales or customer service with strong performance metrics.
• Excellent communication skills, both written and verbal, are a must.
• Strong interpersonal skills with an aptitude for building relationships.
• Ability to work independently as well as collaboratively within a team.
• Proficiency in CRM software and Microsoft Office Suite is required.
• Exceptional time-management and organizational skills with attention to detail.