Receptionist 24D25

The role of a Receptionist plays a crucial part in the daily operations of an organization, serving as the first point of contact for visitors and clients. This position is integral in maintaining an efficient flow of communication both internally and externally, ensuring a seamless visitor experience. A successful candidate will present a professional and welcoming demeanor, reflecting positively on the company image. As a Receptionist, duties include greeting visitors, answering phones, directing calls, and managing inquiries. This key role also involves performing administrative tasks to support the organization’s operations, requiring excellent communication and organizational skills. The Receptionist acts as the face of the company, necessitating a polished appearance, punctuality, and reliability. As part of a dynamic team, you will contribute to smooth office operations and lend support where needed to various departments.

Responsibilities

• Welcome and direct visitors with a professional and friendly demeanor.
• Answer and manage incoming phone calls promptly and efficiently.
• Maintain security by following procedures and controlling access.
• Assist with general administrative tasks to support office operations.
• Manage the reception area, ensuring it remains clean and tidy at all times.
• Schedule and coordinate meetings, appointments, and conference calls as needed.
• Receive deliveries and manage outgoing mail and packages effectively.
• Provide information by answering questions and requests from visitors and callers.
• Keep updated records of office expenditures and costs for accurate bookkeeping.
• Coordinate with the facilities team to ensure operative office infrastructure.
• Support various departments with clerical duties and special projects as required.
• Ensure all visitors comply with visitor sign-in protocol and badges are issued.

Requirements

• Proven work experience as a Receptionist or in a similar role.
• Strong communication skills and a professional telephone manner required.
• Familiarity with office equipment like printers and fax machines necessary.
• Proficiency in Microsoft Office Suite and appointment scheduling software.
• Excellent organizational skills and ability to multitask efficiently.
• Customer-oriented approach with the ability to handle dissatisfied clients calmly.
• A keen attention to detail and proactive problem-solving capabilities.
• High school diploma, additional certification in Office Management is a plus.