Receptionist (225-830)

The receptionist plays a crucial role as the initial point of contact for a company. This position entails managing the front desk, ensuring a professional and welcoming atmosphere for clients, visitors, and employees. A receptionist is responsible for answering queries, directing calls, handling mail, and maintaining the reception area’s tidiness. Additionally, they may be tasked with administrative duties, supporting various departments within the organization. This role requires excellent communication skills, a pleasant demeanor, and the ability to multitask efficiently. A successful receptionist contributes to a positive first impression and efficient daily operations within the company.

Responsibilities

• Greet and welcome visitors with a professional and friendly demeanor upon arrival.
• Answer, screen, and forward incoming phone calls to the appropriate departments or personnel.
• Maintain a tidy and organized reception area to ensure a welcoming environment.
• Manage daily mail and package deliveries, ensuring timely distribution to recipients.
• Assist with scheduling and coordinating meetings, including booking conference rooms.
• Provide basic and accurate information both in-person and via phone/email.
• Receive and manage visitor inquiries, directing them to the appropriate person or place.
• Assist in the preparation of regularly scheduled reports and presentations as required.
• Maintain security by following procedures, monitoring logbooks, and issuing visitor badges.
• Order and maintain inventory of office supplies, ensuring stock levels are adequate.
• Perform clerical duties such as filing, photocopying, transcribing, and faxing documents.
• Collaborate with other staff members to ensure smooth and efficient office operation.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Experience with office machines such as fax machines and printers.
• Proficiency in Microsoft Office Suite and other office management tools.
• Hands-on experience with a multi-line phone system and receptionist area equipment.
• Strong organizational, multitasking, and time-management abilities are essential.
• Excellent verbal and written communication skills to interact with diverse groups.
• High school diploma; additional certification in Office Management is a plus.