Receptionist 10F25

The role of a Receptionist is crucial in establishing and maintaining a positive first impression for all visiting customers, clients, and associates. As a key point of contact, the Receptionist is responsible for managing front desk operations, handling inquiries, and performing administrative duties to ensure smooth office operations. A successful Receptionist is both personable and organized, facilitating seamless communication between the internal team and external clients. The ideal candidate must possess excellent communication skills, a friendly demeanor, and the ability to multitask efficiently in an often fast-paced environment. By demonstrating professionalism and attention to detail, the Receptionist contributes significantly to the company’s image and overall service quality.

Responsibilities

• Greet and welcome all visitors in a warm and friendly manner.
• Answer incoming calls and direct them to the appropriate departments or individuals.
• Maintain a clean, organized, and aesthetically pleasing front desk area.
• Coordinate scheduling and set up meetings between clients and team members.
• Manage incoming and outgoing mail, parcels, and correspondence efficiently.
• Provide accurate information to inquiries from clients or visitors.
• Assist with administrative tasks such as organizing files and updating records.
• Monitor office supplies and notify management regarding inventory stock levels.
• Facilitate internal communication across departments by relaying messages effectively.
• Ensure compliance with all health and safety regulations at the front desk area.
• Maintain confidentiality of sensitive company, client, and employee information.
• Assist with additional projects as needed, supporting various departmental needs.

Requirements

• High school diploma or equivalent qualification is required.
• Previous experience as a receptionist or in a related field preferred.
• Proficient in using Microsoft Office Suite and office technology.
• Excellent verbal and written communication skills are essential.
• Strong organizational and multitasking abilities in a dynamic environment.
• Professional appearance, demeanor, and positive attitude at all times.
• Ability to maintain confidentiality and handle sensitive information appropriately.