Presales Specialist 30N25

A Presales Specialist is a pivotal role in technology and sales-driven organizations, serving as a bridge between sales and technical teams. This position involves understanding customer needs, providing detailed technical solutions, and ensuring that the solutions proposed are geared towards client requirements. The Presales Specialist works closely with sales teams to develop strategies that address customer needs, add value, and optimize potential sales. They are responsible for managing solution demonstrations, gathering customer feedback, and refining solutions to meet evolving business and technical contexts. This role requires a blend of technical proficiency, customer interface, and strategic planning to efficiently convert opportunities into successful sales. A dynamic, customer-centric, and technically astute professional, the Presales Specialist aims to attain customer satisfaction and company growth.

Responsibilities

• Collaborate with sales teams to identify client needs and tailor solutions accordingly.
• Prepare and deliver product demonstrations and presentations to potential clients.
• Analyze customer requirements in detail and develop detailed solution proposals.
• Work closely with the technical team to align proposed solutions with customer’s technical ecosystems.
• Assist in the preparation of bid responses and other presales documentation diligently.
• Provide technical guidance and expertise throughout the sales cycle to ensure customer satisfaction.
• Assist in creating technical whitepapers, case studies, and other supporting documents.
• Stay updated on industry trends, emerging technologies, and competitors' offerings.
• Gather and synthesize customer feedback for product development and service enhancement.
• Support sales strategies by providing technical and strategic insight during sales meetings.
• Engage in customer visits and remote meetings to provide technical advice and insights.
• Train and empower sales team members on product specifications and sales strategies.

Requirements

• Bachelor’s degree in Business, Computer Science, or related technical field is necessary.
• Minimum of 3 years experience in a presales or solution consultant role required.
• Strong understanding of complex sales processes and solution-based selling techniques.
• Excellent presentation and communication skills, both verbal and written, are crucial.
• Proven track record of successfully interacting with clients to deliver tailored solutions.
• Ability to manage multiple projects simultaneously and work under tight deadlines.
• Technical proficiency in relevant software and hardware platforms is desired.