Optical Sales Assistant 02D25

As an Optical Sales Assistant, you will be at the forefront of delivering exceptional customer service and ensuring a positive optical experience for customers. Your role will involve assisting customers in choosing appropriate eyewear solutions, promoting product features, and ensuring customer satisfaction. A dynamic environment will see you handle product inquiries, offer insightful advice, and support the overall optical sales process. Those with a keen interest in optical fashion, a knack for customer service, and excellent communication skills will find this position particularly rewarding. As an integral member of the optical sales team, you will contribute to achieving sales targets while creating a welcoming atmosphere in the store.

Responsibilities

• Assist customers in selecting glasses and lenses suitable for their lifestyle.
• Provide detailed information on products and services to customers.
• Process sales transactions accurately and efficiently using POS systems.
• Offer expert advice on the suitability of products for various needs.
• Maintain an up-to-date knowledge of optical products and industry trends.
• Manage and organize product displays to ensure visual appeal and accessibility.
• Handle customer inquiries, resolve complaints, and ensure customer satisfaction.
• Collaborate with sales team members to meet and exceed sales targets.
• Ensure stock levels are maintained and assist with inventory management tasks.
• Assist with administrative duties such as scheduling appointments and record keeping.
• Support promotional activities, including product launches and special sales events.
• Follow company policies and procedures to ensure a safe retail environment.

Requirements

• Previous experience in retail or sales, preferably in the optical industry.
• Strong communication skills with the ability to engage and guide customers.
• Proven track record of achieving and exceeding sales targets and goals.
• Ability to work for flexible hours, including weekends and holidays.
• Attention to detail and a high level of accuracy in work performance.
• Familiarity with computerized sales systems and inventory management software.
• Enthusiasm for optical products and helping customers make informed choices.