Inside Sales Executive 17D25

An Inside Sales Executive plays a pivotal role within a company's sales department, engaging with clients through phone calls, emails, and virtual meetings. The primary focus is on generating new business opportunities and nurturing existing client relationships from the comfort of the office environment or remotely. This sales professional is responsible for understanding clients' needs, providing valuable insights about products or services, and closing sales to meet or exceed revenue targets. With a keen understanding of the sales process, the Inside Sales Executive collaborates with sales teams and management to refine selling strategies and improve customer satisfaction. Strong communication skills and a customer-oriented mindset are crucial in making impactful sales interactions.

Responsibilities

• Proactively contact potential and existing customers through emails and phone calls daily.
• Identify and qualify sales opportunities to generate leads and prospect new business.
• Conduct product presentations and provide demonstrations to prospective clients virtually.
• Maintain comprehensive knowledge of the product or service to effectively answer queries.
• Collaborate with the marketing department to develop sales strategies and campaigns.
• Monitor industry trends and competitor activities to adjust sales tactics accordingly.
• Track sales metrics and report progress to senior management regularly.
• Establish and maintain lasting relationships with clients to encourage repeat business.
• Communicate customer feedback and market information to help refine products and strategies.
• Negotiate terms of sales agreements, pricing, and contracts with potential clients.
• Achieve individual sales targets and contribute to the overall team goals consistently.
• Ensure adherence to all company policies, procedures, and sales ethics.

Requirements

• Bachelor's degree in Business, Marketing, or a related field preferred.
• Proven experience in an inside sales or telemarketing role for at least one year.
• Exceptional verbal and written communication skills coupled with active listening.
• Strong organizational skills with the ability to manage multiple priorities efficiently.
• Knowledge and proficiency in CRM software and Microsoft Office Suite required.
• Result-oriented with a demonstrated track record of meeting or exceeding sales targets.
• Ability to work independently with minimal supervision in a fast-paced environment.