Front Office Executive 14J25

The Front Office Executive is a crucial role within our organization, serving as the first point of contact for all clients, guests, and visitors. This position demands a professional who can manage the reception area, handle customer inquiries, and provide a friendly and welcoming environment for all. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to perform administrative duties efficiently. In a fast-paced work environment, the Front Office Executive will interact with various departments, support the administrative team, and ensure smooth office operations. If you excel in customer service, multitasking, and have a penchant for organization, this role is tailor-made for you. Join us to be the face of our company and play a significant role in enhancing our organizational culture and client relations.

Responsibilities

• Greet and welcome guests, clients, and staff as they arrive at the office.
• Manage the reception area, maintaining a clean and organized environment.
• Promptly answer and direct phone calls, handling inquiries efficiently.
• Coordinate appointments and scheduling with staff to ensure time management.
• Manage and distribute incoming and outgoing mail and deliveries.
• Provide general administrative support to the office management team as required.
• Maintain and update visitor records and employee directories in the system.
• Assist in the preparation of meeting rooms and conference calls.
• Liaise with facility management and vendors to solve office-related issues promptly.
• Monitor and order office supplies to ensure constant availability of essentials.
• Ensure security protocols are followed by managing visitor logs and ID checks.
• Support HR and other departments with additional clerical tasks as needed.

Requirements

• Proven experience as a front office executive or in a relevant role.
• Excellent communication skills, both verbal and written, are essential.
• Strong organizational skills with the ability to multitask effectively.
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Customer service mindset with a proactive approach to issue resolution.
• High school diploma; additional qualifications are considered a plus.
• Ability to work independently and handle sensitive information with confidentiality.