Food & Beverage Associate 07N25

The Food & Beverage Associate is a vibrant, customer-oriented individual who plays a crucial role in providing an exceptional dining experience. This position is at the heart of ensuring that guests receive prompt, courteous, and efficient service in a clean and friendly setting. The ideal candidate will have a passion for food and beverage services and possess excellent communication skills. They will assist with the preparation and presentation of food items, maintain the cleanliness of the establishment, and handle customer inquiries and complaints. This role is perfect for those looking to invest in their hospitality career and develop a deep understanding of food service operations. As a Food & Beverage Associate, you will work closely with the kitchen staff and management team to deliver a seamless service, leaving a lasting impression on each guest.

Responsibilities

• Greet guests warmly and offer outstanding customer service in every interaction.
• Assist with food and beverage service, ensuring timely and efficient delivery.
• Manage customer inquiries and handle complaints professionally and courteously.
• Ensure all food and beverage items are served to the highest quality standards.
• Maintain cleanliness and presentation of dining areas and workstations.
• Collaborate with kitchen staff to ensure accurate and timely food preparation.
• Upsell and promote menu items to enhance the guest dining experience.
• Process payments accurately and manage cash or card transactions efficiently.
• Restock service stations with necessary supplies and equipment regularly.
• Adhere to food safety and sanitation guidelines to ensure guest health and safety.
• Participate in training and development programs to enhance service skills.
• Provide feedback to management to improve the overall dining experience.

Requirements

• High school diploma or equivalent qualification is required.
• Previous experience in a food and beverage role is highly desirable.
• Strong communication and interpersonal skills are essential for success.
• Ability to work in a fast-paced environment while maintaining composure.
• Flexible schedule with the ability to work on weekends and holidays.
• Knowledge of health and safety regulations in the hospitality industry.
• Proficiency in basic math skills for handling transactions accurately.