Field Service Technician 23J25

We are seeking a dedicated and highly skilled Field Service Technician to join our dynamic team. As a Field Service Technician, you will be responsible for ensuring optimal performance and functionality of equipment at various client sites. Your role will involve troubleshooting and repairing mechanical and electronic issues, providing technical support, and maintaining excellent customer relationships. You will be traveling to different locations, so adaptability and problem-solving skills are crucial. This position offers an exciting opportunity to work with cutting-edge technology and contribute to the success of our clients. If you have a passion for hands-on technical work and customer service, this role is perfect for you.

Responsibilities

• Perform routine maintenance on equipment to ensure peak operational efficiency.
• Troubleshoot and resolve technical issues promptly at various client locations.
• Install and test new equipment to ensure proper functionality and safety.
• Provide detailed and timely reports on service work and repairs conducted.
• Train clients on operational procedures and safety measures of equipment.
• Maintain a comprehensive inventory of tools, parts, and equipment for services.
• Coordinate with service teams to schedule visits and meet customer needs.
• Ensure adherence to company policies and safety standards at all sites.
• Diagnose and identify hardware failures and recommend necessary measures.
• Build and maintain strong customer relationships through excellent service delivery.
• Continuously update technical skills to keep pace with the latest technology advancements.
• Communicate effectively with technical support teams for complex issue resolution.

Requirements

• High school diploma or GED, with technical certifications preferred.
• Minimum of two years experience in field service technician roles or similar.
• Strong mechanical and electrical troubleshooting skills are essential.
• Excellent customer service abilities and interpersonal communication skills.
• Willingness to travel frequently and work flexible hours as needed.
• Proficiency with tools and diagnostic equipment for maintenance tasks.
• Valid driver's license with an excellent driving record.