Dental Receptionist 10D25

We are seeking a dedicated and personable Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients and will play a vital role in ensuring a smooth and efficient operation of the front desk. This position requires a friendly demeanor, excellent organizational abilities, and adept communication skills to provide seamless support to our dental professionals and ensure a high-quality patient experience. As a Dental Receptionist, you will be responsible for greeting patients, scheduling appointments, handling inquiries, and maintaining patient records with a focus on privacy and confidentiality. Join our team to make a difference in patient service and to support the effective operation of our dental practice.

Responsibilities

• Greet and welcome patients in a warm and friendly manner upon arrival.
• Manage the scheduling and rescheduling of patient appointments efficiently.
• Handle inbound calls, address inquiries, and provide information to patients as needed.
• Maintain accurate and organized patient records, ensuring confidentiality and compliance.
• Coordinate with dental staff to optimize patient flow and clinic schedule.
• Process patient check-ins and check-outs, including paperwork and payments.
• Ensure the reception area remains clean, tidy, and presentable at all times.
• Assist patients with insurance verification and clarify benefits as necessary.
• Maintain office supplies inventory, placing orders as required for the reception area.
• Develop and maintain positive relationships with patients for future appointments.
• Update patient information in the system accurately and promptly after each visit.
• Address any patient complaints or concerns, escalating to management if required.

Requirements

• High school diploma or equivalent; additional certification is a plus.
• Prior experience in a medical or dental reception role preferred.
• Excellent interpersonal skills with a friendly and professional demeanor.
• Strong organizational abilities and attention to detail in multitasking settings.
• Proficiency with dental or medical office software, such as Dentrix or similar.
• Ability to handle sensitive information with the utmost confidentiality and discretion.
• Strong written and verbal communication skills in dealing with diverse patients.