Visa Consultant

Holiday Tribe is a Great Place To Work® Certified™ travel-tech company headquartered in Gurugram. Backed by leading VC firms like Powerhouse Ventures and GSF, and having recently raised pre series A funding, we are growing rapidly and setting the stage for the next phase of scale. We specialize in curated leisure travel experiences across 30+ global destinations, combining deep human expertise with a bold vision of building cutting-edge AI and technology that will transform how Indians plan and experience their holidays. Recognized as the Emerging Holiday Tech Company at the India Travel Awards 2023, we’ve also partnered with international tourism boards to bring world-class experiences to Indian travelers. At our core, we are a fun, performance-driven workplace on a mission to build the next big thing in travel — making holiday planning faster, smarter, and unforgettable.

Overview

We are seeking a knowledgeable and detail-oriented Visa Associate to handle the end-to-end visa application process for all short-haul and long-haul destinations. The ideal candidate should possess a strong understanding of visa requirements across various countries and ensure seamless documentation and application support for our clients.

Key Responsibilities

• Visa Consultation: Provide accurate and updated information regarding visa requirements, documentation, and procedures for all major travel destinations.
• Application Processing: Assist clients in filling out visa forms, compiling documents, and submitting applications to embassies/consulates.
• Document Verification: Ensure all client-provided documents meet the specific requirements of each country’s visa process.
• Embassy Coordination: Liaise with embassies, consulates, and visa service providers to ensure timely application processing.
• Client Communication: Keep clients updated on the status of their visa applications and address any issues or queries promptly.
• Knowledge Management: Stay updated on changes in visa rules, policies, and requirements for short-haul (e.g., UAE, Thailand, Singapore) and long-haul (e.g., USA, Europe, Australia) destinations.
• Problem-Solving: Handle escalations or urgent requests related to visa applications efficiently.
• Reporting: Maintain accurate records of visa applications and statuses and report to the management team regularly.
  
  

• Experience: 2-5 years of experience in handling visa applications or in a similar role in the travel industry.
• Knowledge: Strong understanding of visa processes for both short-haul and long-haul destinations.
• Skills:
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Attention to detail and accuracy.
• Ability to work under tight deadlines.
• Tools: Familiarity with visa processing portals and tools is a plus.