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Team Leader - GGN

Talentmate

India

21st August 2026

2608-7306-52

Job Description

Team management experience
communication skills- B2 High/C1 Level
Minimum of 1 years’ experience within a contact Centre environment as a Team Manager
Experience within customer services(Voice process)
Excellent leadership and communication skills
Should be comfortable with rotational shifts & Week Offs
Strong coaching and people-development skills through call listening, quality feedback, etc.
Ability to deal with demanding customers and escalations
Energetic and motivating individual
Creative thinking
Education
 Graduate
Team Leader – Travel Process (Inbound)

📍 Gurgaon (Sector 30)

✈️ Travel/Ticketing experience mandatory (Amadeus/GDS/Sabre)

👥 Minimum 1 Year TL Experience

🕒 24/7 shifts | 2 days off

Education : HSC /Grad

Experience : Minimum 1 year of experience as a TL / Customer Service Experience (Inbound)

Background : BPO Experience

Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills

Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage

Notice Period : Minimum 15 days or immediate

Team management experience
communication skills- B2 High/C1 Level
Minimum of 1 years’ experience within a contact Centre environment as a Team Manager
Experience within customer services(Voice process)
Excellent leadership and communication skills
Should be comfortable with rotational shifts & Week Offs
Strong coaching and people-development skills through call listening, quality feedback, etc.
Ability to deal with demanding customers and escalations
Energetic and motivating individual
Creative thinking
Education
 Graduate

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	India	City:	Gurugram ,Haryana
Company Website:	https://foundever.link/c53778	Job Function:	General Management
Company Industry/ Sector:	Outsourcing and Offshoring Consulting

What We Offer

About the Company

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