Staff-Software Engineer

Job Description

The International Card Acquisitions team leverages advanced application capture technologies to streamline and secure the credit card application process for customers worldwide. By integrating sophisticated data analytics and automated verification systems, the enhance efficiency and accuracy, ensuring a seamless user experience while meeting compliance standards. Embrace the opportunity to collaborate with a forward-thinking team dedicated to pioneering solutions that redefine industry standards and elevate customer satisfaction.

Staff Software Engineer (Director equivalent) leads the design and implementation of scalable software solutions, provides technical mentorship, oversees platform integration and maintenance, conducts design reviews, collaborates with cross-functional teams, and optimizes development processes to ensure high-quality, reliable, and efficient software systems.

Responsibilities

25% of time spent on Hands-on technical projects; Apply analysis based on research and introspection to recommend solutions.

Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence, continuous professional growth, and knowledge sharing within the Software Engineering community

Directs and leads the design and implementation of scalable software solutions, ensuring robust architecture, code quality, and alignment with business objectives

Designs and drives autonomous AI agent orchestration capabilities that enable intelligent automation, adaptive workflow execution, and scalable decision-making across platforms.

Establishes robust engineering standards for agent architecture, interoperability, observability, and responsible deployment in enterprise environments.

Provides technical mentorship to Software Engineers at various levels, fostering best practices in coding, design patterns, and software development methodologies

Oversees the integration and maintenance of new and existing platform components, ensuring optimal performance, reliability, and scalability of software systems

Conducts detailed design reviews and code inspections, offering constructive feedback to uphold high coding standards and architectural integrity

Collaborates with cross-functional teams to define technical requirements, develop implementation strategies, and ensure seamless integration of complex software projects

Monitors and optimizes software development processes, ensuring adherence to project schedules, sprint goals, and best practices in continuous integration and continuous deployment

Ensures the health and quality of the code across the portfolio, including leading source control management, functional testing, and integrating with continuous integration/continuous deployment tools

Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Role Dimension

Manages highly complex tasks with significant interdependencies, guiding others in problem-solving.

Impact is significant across the job function, driving efficiency and success.

Leads decision-making in specialized areas, influencing strategic outcomes across disciplines.

Supervises teams across multi-functional projects, providing guidance and expertise.

Extensive expertise in a technical domain, and advanced expertise across multiple technical and business domains.

Qualifications

12+ years of active engineering and/or architecture experience in a complex environment and/or comparable experience such as: Successful design, creation and deployment of multiple enterprise-grade technology assets, including integration of cross-platform solutions that span several Agile Product teams.

Bachelor’s or master’s degree in computer science, Engineering, or a related technical field (or equivalent practical experience).

A Full-stack architect having in-depth experience in mobile first web applications powered by ReactJS, NodeJS and Java (mandatory).

Extensive experience in marketing technologies leveraging first and third-party data.

Having ample experience in customer centric testing frameworks on heavy traffic similar to Statstig or Optimizely, ability to build and suggest analytic solutions.

Strong understanding of DevOps principles, including monitoring, logging, and alerting with tools like Prometheus, Grafana and ELK Stack

Pega knowledge would be an advantage

Knowledge on vibe coding using Github Copilot/Devin/Claude and effectively managing the same for different usecases

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  
  

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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