Job Description

Location: Gurgaon (Onsite, 5 days a week)

Experience: 2-4 years in Cloud / DevOps / Infrastructure; 2+ years in Presales, Solution Architecture, or Customer-Facing Technical Roles

About Infra360

Infra360 is a fast-growing Cloud, DevOps, and Infrastructure Services company helping startups and enterprises modernize, secure, and scale their platforms across AWS, Azure, and GCP.

We Work With Technology-driven Organizations On

  • Cloud migrations and modernization
  • DevOps & SRE enablement
  • Cloud cost optimization and cloud economics
  • Security, reliability, and platform scalability

At infra360, presales is a core business function, not sales support. This role directly impacts deal quality, delivery success, and long-term customer trust.

Role Overview

We are looking for a strong Presales / Solutions Architect who can bridge business requirements, technical architecture, and commercial clarity.

You will work closely with the Founder, Head of Growth / Customer Success, and Delivery Leads to design the right solutions, scope engagements accurately, and ensure infra360 wins the right deals — not just more deals.

This role has high ownership and visibility and acts as a gatekeeper for delivery quality.

Key Responsibilities

  • Cloud Partner & Program Enablement
  • Support AWS Partner Network (APN) requirements (GCP & Azure are big plus as well), including architecture alignment and assessment inputs
  • Participate in cloud migration and modernization programs by owning technical eligibility and assessments
  • Collaborate with the Head of Growth on deal registration, co-sell motions, and funding opportunities
  • Client Discovery & Presales Ownership
  • Lead technical discovery calls and workshops with CTOs, engineering leaders, and platform teams
  • Understand customer pain points across scale, reliability, security, and cost
  • Translate business context into clear technical and service-level solutions
  • Solution Architecture & Design
  • Design cloud and DevOps architectures primarily on AWS (Azure/GCP exposure is a plus)
  • Define modernization approaches, including containers, serverless, CI/CD, observability, and SRE practices
  • Create target-state architectures, diagrams in draw.io, migration strategies, and phased execution roadmaps
  • Proposals, RFPs & SOWs
  • Own technical solutioning for:
    • Proposals and solution decks
    • RFPs / RFIs
    • Statements of Work (SOWs)
  • Perform high-level effort estimation, scope definition, and risk identification
  • Ensure solutions are delivery-feasible, margin-positive, and outcome-driven
  • Cloud Economics & Assessments
  • Conduct cloud cost assessments, optimization reviews, and TCO / ROI analysis
  • Support cloud migration and modernization assessments (e.g., AWS MAP)
  • Help customers understand cost vs performance vs reliability trade-offs
  • Presales → Delivery Handover
  • Ensure smooth handover from presales to delivery teams
  • Clearly document assumptions, scope boundaries, risks, and success criteria
  • Support early delivery phases to ensure alignment and avoid scope drift
  • Internal Enablement
  • Create reusable presales assets (architecture templates, pitch decks, estimation frameworks)
  • Mentor engineers on solution thinking and customer communication
  • Work with leadership to continuously improve win rates and deal quality
Required Skills & Experience

Technical

  • Strong hands-on experience with AWS (mandatory)
  • Good understanding of:
    • Cloud networking, IAM, and security fundamentals
    • Containers (Docker, Kubernetes, ECS/EKS/AKS)
    • CI/CD pipelines and DevOps tooling
    • Observability, reliability, and performance concepts
  • Experience designing and reviewing production-grade cloud architectures
Presales & Business

  • Proven experience in technical presales or solution architecture roles
  • Comfortable leading customer-facing discussions and workshops
  • Experience creating SOWs, proposals, and technical sections of RFPs
  • Ability to explain complex technical ideas in simple, business-friendly language

Soft Skills

  • Strong communication and stakeholder management skills
  • High ownership mindset — comfortable pushing back on poorly scoped deals
  • Structured thinking with strong attention to detail
  • Collaborative approach with sales, delivery, and leadership teams

Good to Have

  • AWS / Azure / GCP certifications
  • Experience with managed services or consulting organizations
  • Exposure to security, compliance, or audit-led engagements
  • Experience working with mid-market or enterprise customers

What Success Looks Like In This Role

  • Higher win rates with better-qualified opportunities
  • Clean, well-scoped SOWs with minimal delivery escalations
  • Strong trust from customers and internal delivery teams
  • Reduced founder dependency on technical presales over time
  • Improved margins and deal predictability

Why Join infra360

  • High-ownership, high-impact role
  • Direct collaboration with founders and leadership
  • Opportunity to shape presales standards and solution frameworks
  • Exposure to complex, real-world cloud and DevOps challenges
  • Clear growth path as the company scales


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Gurugram ,Haryana
Company Website: https://www.infra360.io Job Function: Software Development
Company Industry/
Sector:
Other

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