Social Media Content Specialist

Job Type

Full-time

Description

About Birdeye

Birdeye is the leading agentic marketing platform for multi-location brands.

Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.

Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

What You’ll Do

• Create Social Media content for Facebook, Instagram and Google
• Write social media copy suitable for B2B businesses in various industries including Property Management, Health, Retail, Food services, etc.
• Analyze and respond to incoming reviews
• Work directly with clients to finalize review responses
  
  
  

Responsibilities

• Manage a portfolio of clients and their social media and review presence (often 100+ locations)
• Deliver content services on time and with high quality
• Collaborate with cross-functional teams to ensure client satisfaction
• Communicate with clients on content and review response strategies
  
  
  

Skills

• Social media copywriting
• Attention to detail
• Cross-functional collaboration with Onboarding and Customer Success Teams
  
  
  

Requirements

Why You’ll Join Us

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.

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