Senior Implementation Services Assistant

The candidate in this role will be responsible for performing Analysis, configuration, testing & peer review of different phases of client implementation life cycle on ongoing basis.

• Expertise in Software Testing Life Cycle (STLC) and Defect Life Cycle
• Interprets requirements to create/update system specification documents
• Adept at Verification and Validation activities for the software testing.
• Excellent knowledge of Web Testing and Database Testing
• Good understanding of implementation process and process model.
• Fair Knowledge of Workflow and Test Management tools like JIRA/ADO
• Break pointing of medium complexity requirements to create a test plan and subsequently test cases
• Ability to write medium to complex SQL queries to retrieve, update, insert data.
• Understanding of Calculator Testing - Break pointing of requirements, Test case setup, Checker Configuration
• Clients, communications and reviews
• Ensuring compliance of all internal and client policies
• Expertise in executing test script and documenting the results
• Learn and understand business specific domain
• Create & maintain necessary projects documents
  
  

What is in it for you?

• Holidays (As Per the location)
• Shared Transport (Provided the address falls in service zone)
  
  

We will count on you for:

Innovation/Creativity

• Able to deal with ambiguity & challenge the status quo
• Pioneer new approaches
• Able to apply critical thinking
• Decisions Making
  
  

Communication

• Own communication on projects/client assigned: pro-actively inform project stakeholders about status of work, including development changes, scheduling, and quality goals.
  
  

Note: Applicants should be flexible working in shifts

What you need to have:

Knowledge & Skills:

Understanding the requirement and have knowledge of creating of test cases

• Knowledge/experience of pension administration process and technology landscape of US/Canada Wealth implementation team.
• Adept at Verification and Validation activities to ensure software under test is bug free, meets requirements and is usable.
• Understanding of Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Breakpoint analysis of low complexity requirements to create a basic test plan & Test execution.
• Hands-on with Microsoft access, VBA, Excel Add-ins coding skills and macros creation
• Ability to create low to medium SQL queries to retrieve or update data.
• Database knowledge – MS Access or any other similar
• Knowledge of Calculator Testing concepts - break pointing of requirements, user stories setup, Checker Configuration, Manual calculations.
• Clear and analytical approach to problem solving.
• Proficient with written and verbal communication skills to clearly elaborate the issues/concerns that come across.
• Accountable for highest standards of quality of the allocated project
• Basic understanding of Data Load, Checks, Database, Web & Calc Testing
  
  

Education:

• B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream
  
  

Eligibility:

• Minimum 0-1 years’ experience in service industry
• Minimum 12 months experience in Current Role.
• Should have at least “On Track” or equivalent rating in last appraisal.
• Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months
• Should not have applied for any other IJP within Mercer in the last 3 months
  
  

What makes you stand out?

• Adaptable communicator, facilitator, influencer and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team
• Ability to multi-task and prioritize time effectively
  
  

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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