Senior Engineering Manager AVP

AVP Engineering / Senior Engineering Manager

Location: Gurgaon | Reports to: CTO

Own. Solve. Lead. Deliver.

We’re looking for an engineering leader who goes beyond status reporting. This role is about deep technical ownership, multi-project leadership, and driving engineering excellence at scale. You’ll manage multiple high-impact projects, solve complex challenges, and ensure world-class quality in every delivery. This person will manages a scope of about 250 engineering tech team.

Your Impact

Delivery & Customer Success

✅ Drive on-time, high-quality project deliveries across multiple client engagements

✅ Set high standards and embed continuous improvement into every process

✅ Solve technical roadblocks, support escalations, and lead from the front

✅ Ensure state-of-the-art quality governance, risk management, and stakeholder alignment

✅ Customer-first approach—high satisfaction scores and transparent communication

KPIs: On-time delivery %, Customer satisfaction (CSAT, NPS), Bug leakage rate, Escalation resolution time

Process & Governance Excellence

✅ Define and enforce best-in-class engineering processes across teams

✅ Standardize metrics: LOC, defect density, developer/tester efficiency

✅ Ensure CI/CD adoption, static code analysis, containerized deployments

✅ Capture and replicate best practices across projects

✅ Cross-functional collaboration with Dev, QA, KAMs, internal & customer stakeholders

KPIs: Process adherence %, Bug density, Tool adoption rate, Code review effectiveness

Strategy & Technology Leadership

✅ Align execution with business and engineering strategy

✅ Experiment, adopt, and implement modern tech stacks and architectures

✅ Drive decisions on tech adoption, design patterns, and scalability

KPIs: Success rate of new tech adoption, Business alignment, Tech efficiency impact

Customer Engagement & Pre-Sales Support

✅ Deeply engage with customers—understand concerns, align on business goals

✅ Conduct weekly updates, monthly governance, and risk mitigation planning

✅ Support pre-sales with solutioning, estimates, architecture, and team planning

KPIs: Customer feedback, Risk mitigation success, Pre-sales deal contribution

Team Leadership & Growth

✅ Identify, mentor, and nurture high-performing engineering leaders

✅ Define training plans & work with HR to build structured learning modules

✅ Drive a culture of ownership, performance, and continuous learning

KPIs: Employee retention, Training completion %, Leadership pipeline growth

Who You Are

✔ Seasoned Engineering Leader – Technical depth in software engineering, DevOps, Agile with Strong knowledge of system architecture, microservices, databases, cloud infrastructure (AWS/Azure/GCP)

✔ Strategic & Hands-On – Can zoom into technical details while keeping the big picture in focus

✔ Execution Excellence – Proven ability to drive multiple high-stakes projects at scale

✔ Customer-Centric – Experience in stakeholder engagement & customer success

If you are not just a status collector, but a hands-on problem solver and leader, let’s talk.

Ready to drive engineering excellence? Apply now!