Senior Billing Analyst

We are seeking a Senior Billing Analyst to support customer billing, contract administration, revenue accounting, and project financial operations. This role is responsible for ensuring accurate and timely invoicing, maintaining billing accuracy, supporting revenue recognition, and assisting with project financial tracking within Workday Professional Services Automation (PSA). The position partners closely with Sales, Sales Operations, Legal, Project Management, FP&A, and Corporate Accounting to ensure billing accuracy, operational efficiency, and compliance with U.S. GAAP.

Key Responsibilities

• Prepare and process accurate customer invoices, including Time & Materials (T&M), fixed-fee, milestone, and subscription-based billing.
• Review customer contracts and purchase orders to ensure billing terms are accurately reflected in Workday.
• Maintain contract and project setup in Workday PSA, including billing rates, revenue schedules, project budgets, and customer information.
• Support revenue recognition activities in accordance with U.S. GAAP (ASC 606) by validating contract terms and billing data.
• Monitor project financials, including billable hours, project costs, budgets, and revenue, and escalate discrepancies when identified.
• Prepare billing reconciliations and assist with deferred revenue, unbilled revenue, and contract asset/liability reconciliations.
• Partner with Project Managers, Sales Operations, and Finance to resolve billing issues and ensure timely invoice delivery.
• Support monthly and quarterly financial close activities by preparing billing reports, reconciliations, and revenue-related schedules.
• Assist with collections by researching customer billing inquiries and resolving invoice discrepancies.
• Identify opportunities to improve billing processes, reduce manual effort, and enhance automation within Workday.
• Maintain documentation supporting billing, revenue, and audit requirements.
• Ensure compliance with internal controls, company policies, and accounting standards.
• Provide analytical support and ad hoc reporting to Finance and business stakeholders as needed.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• 4+ years of experience in billing, revenue accounting, contract administration, or project accounting.
• Experience working with or supporting U.S.-based companies is required.
• Experience with customer billing, contract management, and project financial operations.
• Experience with Workday Financials and Workday PSA (Professional Services Automation) is preferred.
• Strong understanding of T&M, fixed-fee, milestone, and subscription billing models.
• Advanced Microsoft Excel skills, including PivotTables, XLOOKUP/VLOOKUP, and data analysis.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent communication and stakeholder management skills, with the ability to collaborate across cross-functional teams.
• Ability to manage multiple priorities and meet deadlines in a fast-paced, multinational environment.