Senior Analyst - Sales Operations

Makse Group is where innovation meets impact.

We’re not just consultants; we’re problem-solvers and trailblazers, empowering clients with Workday solutions that transform their businesses.

Our culture thrives on curiosity, collaboration, and continuous learning. We take on challenges together, support each other’s growth, and celebrate every milestone.

Looking to advance your career, work with cutting-edge solutions, and join a team that values your potential? Welcome to Makse Group.

Responsibilities

• Ensuring data accuracy, integrity, and compliance with organizational standards.
• Maintain and control CRM data, ensuring it is regularly updated, accurate, and reflective of ongoing sales activities.
• Perform regular data audits and quality checks on the CRM and other sales data systems to identify and resolve inconsistencies or discrepancies.
• Collaborate with sales teams to ensure proper integration and utilization of sales data across systems.
• Follow different data governance policies to maintain high data quality standards.
• Generate sales performance reports and dashboards, utilizing data visualization tools such as Power BI or Tableau, to support decision-making.
• Analyze sales data to identify trends, patterns, and opportunities for optimizing the sales pipeline.
• Work closely with IT and business teams to ensure proper data management practices are upheld across platforms.
• Provide training and support to the sales team on CRM best practices and data management.
• Optimize data processes for better performance and scalability as the sales function grows.
• Ensure compliance with data security and privacy regulations related to sales data.
• Assist in data-related projects, including migrations, upgrades, and system implementations.
  
  

• Bachelor’s degree in information systems, Sales Operations, or a related field.
• 3 - 5 years of experience in CRM data administration, or similar roles.
• Strong understanding of CRM systems and sales data management tools (e.g., Salesforce, Zoho, HubSpot, Workday).
• Proficiency in Excel required.
• Exceptional attention to detail and ability to maintain high data quality standards.
• Proficiency in SQL and data visualization tools such as Power BI or Tableau is a plus.
• Experience with data governance, data audits, and maintaining data accuracy.
• Strong communication skills with the ability to collaborate across teams.
• Knowledge of data security and privacy regulations relevant to managing sales data.