Senior Analyst-Control Management

Job Description

The Control Management team sits within Global Commercial Services (GCS). GCS is an integral part of the growth strategy for American Express, and the Control Management teams objective is to foster a proactive and effective control environment that ensures adherence to regulatory standards and Amex policy.

GCS Control Management is looking for a detail-oriented and analytical Analyst to join our team. You will be a key contributor to ensure our control environment is robust, well-documented, and operate effectively. This position will involve extensive collaboration with partners across Business, Control Management, MRMG, 2nd line and 3rd line.

Responsibilities

• Execute Model Risk Governance and work with GCS Model/Non-Models Owners to comply with the enterprise model risk management policy (AEMP55).
• Manage model risk for Business that can lead to financial loss, poor business and strategic decision making
• Provide effective challenge and work with 2nd line MRMG team and IAG
• Gather and document robust, high-quality documentation related to model usage, input/output, roles and responsibilities.
• Assist model/non-model owners in getting audit ready from 2nd line and 3rd line.
• Maintain up to date inventory of model/non-models in use and periodically refresh the inventory
• Help set up controls to prevent model/non model usage before appropriate registration, attestation and risk assessment
• Present material for model risk committee or BU risk management committee
• Assist leadership in taking informed decisions, highlighting key themes and trends and proactively managing risk
• Develop reporting capabilities to store/publish/communicate details of the active model/non models in use
• Identify, document, and report on control deficiencies, gaps, or weaknesses with clarity, providing actionable insights for remediation by the process owner.
• Ensure compliance with all supporting management policies (AEMP30, AEMP48, AEMP64, AEMP80).
  
  

Qualifications

Minimum Qualifications:

• Minimum 3-4 years of experience in operational risk, internal controls, or a related assurance/audit function.
• Strong analytical and problem-solving skills with a keen eye for detail and the ability to identify the root cause of issues
• Excellent communication and interpersonal skills, with the ability to articulate complex issues to stakeholders clearly and concisely.
• Proven ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.
  
  

Preferred Qualifications

• Bachelor’s degree in Business, Risk Management, or a related field
• Experience with Governance, Risk, and Compliance (GRC) tools
• Experience working in a first line-of-defense risk or control management role within a global organization.
• Familiarity with Gen AI tools or capabilities (eg- Enterprise ChatGpt) could be an added advantage
• MS Power Platform, SharePoint, and Tableau knowledge is preferred
• Knowledge of products, procedures and policies relating to the GCS business portfolio is a plus.
  
  

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  
  

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

---