Security Managed Services Practitioner

Project Role : Security Managed Services Practitioner

Project Role Description : Deliver and manage security services across client environments to ensure protection, compliance, and operational resilience.

Must have skills : ServiceNow Governance, Risk, and Compliance (GRC)

Good to have skills : Security Architecture Design, Order Management

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary: Experienced ServiceNow GRC Developer with strong leadership capabilities and expertise in implementing, customizing, and integrating GRC modules on the ServiceNow platform. Proven ability to lead teams, manage client expectations, and deliver secure, scalable solutions. Adept at translating complex business requirements into robust technical designs while ensuring adherence to compliance and governance standard. Roles & Responsibilities:

• Collaborating with managers to determine security needs.
• Experience on project delivery and team management.
• Supervising, recruiting, and training security personnel.
• Developing work schedules, allocating tasks, and monitoring personnel performance.
• Lead the end-to-end design, development, and deployment of ServiceNow GRC solutions.
• Manage integration with third-party platforms using REST/SOAP APIs and ensure data accuracy and synchronization.
• Support pre-sales efforts, including effort estimations, technical solutioning, and proposal preparation.
• Integration of ServiceNow with 3rd party tools/applications/platforms
• Hands-on experience in Integrations with Web Services REST and SOAP, Scripted Web Services.
• Good Understanding of Page Design and Widget Configurations related to Service Portal
• Good Understanding of Version and Patch upgrades.
• Hands on experience in Knowledge Base and Knowledge Article Configurations.
• Knows how to translate business problems into software & technical requirements Professional & Technical Skills:
• Bachelor’s degree in computer science, IT, information systems management or equivalent area
• ServiceNow certifications
• Responsible for installation, configuration, and customization of ServiceNow GRC Platform.
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Strong Knowledge in ServiceNow Scripting modules like Business Rules, Script Includes, Email Notifications, Workflows, UI Policies, Data Policies, Client Scripts, etc.
• Knowledge of SDLC and VB/Java scripting is a plus
• Experience in other GRC tools like RSA Archer, MetricStream, Bwise is a plus
• Very good communication and customer management skills
• Excellent command of English (verbal/written) Additional Information: - The candidate should have minimum 5 years of experience in ServiceNow Governance, Risk, and Compliance (GRC). - This position is based at our Gurugram office. - A 15 years full time education is required.