Sales Executive & Customer Support

Summary

Responsibilities

• Proactively identify and pursue new sales opportunities to meet and exceed monthly revenue targets.
  
• Provide comprehensive assistance to clients regarding product inquiries, troubleshooting, and account management.
  
• Effectively resolve customer issues by analyzing problems and implementing timely, satisfactory solutions.
  
• Conduct persuasive presentations and negotiations to close deals and secure client commitments.
  
• Maintain accurate records of customer interactions, sales activities, and support tickets using basic computer applications.
  
• Demonstrate a proactive approach to learning new systems, products, and industry trends to enhance service quality.
  

• Demonstrated ability to analyze challenges and devise effective problem-solving strategies.
  
• A constructive and enthusiastic mindset with a strong drive for continuous professional development.
  
• Proficiency in fundamental computer operations and familiarity with standard office software.
  
• Excellent verbal communication capabilities to articulate ideas clearly and build rapport with diverse audiences.
  
• Proven experience in managing client relationships and handling customer service interactions with professionalism.
  
• Strong aptitude for sales techniques, including persuasion, negotiation, and closing skills.