Receptionist From Health Care

About The Opportunity

A fast-growing healthcare staffing and talent solutions firm operating across India, we bridge the gap between skilled professionals and leading clinics, hospitals, and diagnostic centers. Our mission is to streamline front-office operations in clinical environments by placing highly organized, empathetic, and tech-savvy receptionists who ensure seamless patient experiences from check-in to follow-up—while supporting administrative workflows with precision and warmth. Role & Responsibilities

• Manage patient check-in/check-out, verify insurance details, and maintain accurate appointment logs using clinic management software.
• Answer multi-line phone systems, triage calls, schedule appointments, and escalate urgent inquiries to clinical staff.
• Process co-pays, manage billing queries, and assist with patient forms, consents, and intake documentation.
• Ensure front-desk area is clean, well-stocked, and welcoming to patients and visiting professionals.
• Collaborate with medical assistants and billing team to resolve scheduling conflicts and improve patient flow.
• Report daily activity metrics and flag operational bottlenecks to Practice Manager for process improvement.
  
  

• Microsoft Office
• EHR Systems
• Patient Scheduling
• Insurance Verification
• Customer Service
• Front Desk Operations
• Call Handling
• Appointment Management
  
  

• Medical Terminology
• HIPAA Compliance
• Clinic Management Software (e.g., Practo, Lybrate, eClinicalWorks)
  
  

• Work directly with top-tier clinics and diagnostic hubs across Tier 1 & 2 cities.
• Career growth path into medical admin, patient coordination, or healthcare operations roles.
• Structured onboarding, real-time performance feedback, and recognition programs.