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Operations Processing Senior Rep

Talentmate

India

23rd July 2026

2607-5417-2334

Job Description

Review and process basic customer transactions
Investigate and resolve data or account discrepancies
Input, edit and maintain customer account information
Escalate issues in a timely manner to a supervisor – when unable to resolve/ understand customer request
Serve as a liaison between company client, end customers and various other stakeholders
Demonstrate good interpersonal and customer relationship skills
Document all activities and actions required to successfully resolve customer issues
Always provide efficient and courteous service to customers
Apply in-depth knowledge of systems and operations in support of assigned customer group
Follow policies and procedures to meet all client, NTT DATA and regulatory requirements, related to billing and payment, release of information, record retention, privacy, and confidentiality

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	India	City:	Gurugram ,Haryana
Company Website:	https://us.nttdata.com/en/	Job Function:	Others
Company Industry/ Sector:	IT Services and IT Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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